Privacy Policy
Last updated: 5/23/2026
Introduction
At Ragama Opticians, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases with us.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, mailing address, phone number, and payment information
- Order Information: Details about products purchased, order history, and delivery preferences
- Usage Data: Information about how you interact with our website, including pages visited and time spent
- Device Information: Type of device, operating system, browser type, and IP address
- Cookies: We use cookies to enhance your browsing experience and track website performance
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send transactional emails and order updates
- Provide customer support and respond to inquiries
- Improve our website and services
- Send promotional emails (with your consent)
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Third-Party Services
We may share your information with third-party service providers who assist us in operating our website and conducting our business, including payment processors, shipping providers, and analytics services. These providers are contractually obligated to use your information only as necessary to provide services to us.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of promotional communications
- Data portability
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@ragamaopticians.com
Address: Ragama Opticians, Ragama, Sri Lanka